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Your Payments are Safe

The marketing, sale and performance of package holidays sold or offered for sale in the United Kingdom are regulated by Package Travel Arrangements 2018.

The regulations apply to anyone who organises package holidays whether for business or club purposes.

The regulations set out clear guidelines to ensure that consumers deposits are fully protected in case the operator goes into liquidation before the tour takes place. In order to give this assurance, consumers' deposits must be held in an independently administered Trust Bank Account. Only after the tour has taken place can those monies held in the Trust Account be paid to the tour operator. 

Making Tracks - Road Trips is proud to be a member of 'Protected Trust Services', and adhere to these regulations by having all monies received from consumers paid into a Trust Bank Account administered by 'Protected Trust Services'. These are then only released to us after the tour ensuring that your money is never at risk.

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For more information, please visit https://www.protectedtrustservices.com/services/consumer-protection/

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Package Travel Regulations apply to our road trips where they include both accommodation and carriage of passengers - i.e. Ferries or Eurotunnel passage.

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